Built from 29 years in community management

Property Management Software Built by Property Managers.

Built specifically for condominium associations, HOAs and management companies. Manage accounting, violations, maintenance, inspections, vendors, communications, AI automation and owner services from one modern platform.

Illustrative sample data — not customer counts or results

Portier369 platform — manager dashboard
Built for
Condominium Associations
HOA Communities
Management Companies
Self-Managed Communities
Portier AI Receptionist

Meet Piper — Your 24/7 AI Receptionist

Portier AI Receptionist recognizes registered owners by their phone number, immediately identifies their association and unit, understands community-specific information, answers common questions, routes emergency requests, creates maintenance requests, records every conversation, and assists managers around the clock.

How a call flows
1
Owner calls
2
Phone number recognized
3
Association identified
4
Unit identified
Then, depending on the call
Question answered
Maintenance request created
Emergency routed
Manager notified

Owner recognition

Matches incoming calls to registered owners by phone number — callers are greeted by name.

Association knowledge

Understands each community’s rules, hours, amenities, and contacts.

Emergency routing

Recognizes urgent situations and routes them to the right person immediately.

After-hours assistance

Answers at 3 PM or 3 AM — owners never land in voicemail.

Maintenance intake

Creates maintenance requests with the association and unit already identified.

Conversation records

Every conversation is recorded and summarized for the manager.

Manager notifications

Managers are notified the moment a call needs their attention.

Multi-language ready

Ready to assist owners in the language they’re most comfortable in.

Don't take our word for it — call

Talk to Piper. She answers on the first ring, at 3 PM or 3 AM.

Piper is our own line running the Portier AI Receptionist — ask her anything about the platform, the pricing, or how migration from AppFolio works, and she'll answer like a colleague who knows the product cold. She's also the fastest way to book a personal demo.

For management companies, the AI Receptionist is available as an add-on for your own phone lines — greeting your owners under your brand, around the clock.

Learn more about the AI Receptionist
Call Piper now
(872) 269-8818

Real product answers, 24/7 · Book a demo by phone · A human follows up within one business day

Prefer a form? Request a demo
The product

Every workflow. Every stakeholder. One platform.

Product previews use illustrative sample data and do not represent customer activity or results.

Portier369 — Manager Dashboard

Illustrative sample data

Manager Dashboard

Work orders, violations, maintenance, vendors — everything a property manager needs in one command center.

Board Portal
$84.2k
Operating cash
$210k
Reserve fund
3.1%
Delinquency
Q2 Income statementReady
Budget vs actualOn track
June minutesApproved

Illustrative sample data

Board Portal

Financial visibility, violation oversight, budget tracking, and documents — scoped to the association only.

Portier369 — Owner Self-Service

Illustrative sample data

Owner Self-Service

Pay assessments, submit requests, view documents, upload insurance — everything owners need.

Maintenance Calendar
12
This month
0
Overdue
8
Vendors
HVAC seasonal serviceJun 18
Gutter cleaningJun 24
Fire inspectionJul 02

Illustrative sample data

Maintenance Calendar

Annual, seasonal, and vendor maintenance tracked across every association. Automated reminders before every deadline.

Violation Workflow
7
Open cases
2
Hearings
31
Cured
Unit 4B · ParkingNotice sent
Unit 2A · TrashHearing set
Unit 7C · PetCured

Illustrative sample data

Violation Workflow

Photo capture, notice generation, hearing scheduling, fine assessment — automates the administrative workflow while keeping management and board approvals in control.

Platform Command Center
12
Companies
147
Associations
4,280
Doors
Stellar Property MgmtHealthy
Manage369Healthy
ABC ManagementTrial

Illustrative sample data

Platform Command Center

CEO-level visibility. Doors under management, company health, provisioning — every management company in one view.

The problem

Property management shouldn't require six systems.

Missed maintenance deadlines become expensive emergency repairs.
Boards demand financial visibility but get forwarded spreadsheets.
Vendor compliance slips through cracks until audit season.
Owners have no self-service — everything goes through the manager.
No single view of portfolio health across all associations.
Accounting softwareDisconnected
Maintenance trackerDisconnected
Violation logDisconnected
Board portalDisconnected
Vendor spreadsheetDisconnected
Owner databaseDisconnected
Portier369 unifies everything into one platform
Evaluate the fit

Reasons to Consider Portier369

No hidden software modules

Every plan comes with the full platform — no feature gates to discover after you sign.

Modern interface

A clean, focused workspace designed to make common tasks easy to find and complete.

AI automation

AI drafts notices, summarizes meetings, and answers calls — so managers spend time on communities, not paperwork.

Board transparency

Boards see live financials, documents, and approvals scoped to their own association.

Built for condominiums

Assessments, violations, ARC reviews, and board governance are the core of the product, not an afterthought.

Secure cloud platform

Encrypted, role-scoped, automatically backed up — with your records exportable anytime.

Portier AI Command Center

AI assists managers throughout every workflow.

One AI suite woven through the platform — drafting, summarizing, and finding answers inside the tools your team already uses.

AI Receptionist

Answers owner calls day and night, and routes what matters.

AI Notice Writer

Drafts violation and community notices for manager review.

AI Meeting Minutes

Turns board meetings into structured, ready-to-approve minutes.

AI Financial Assistant

Explains financials and helps prepare board-ready reports.

AI Violation Assistant

Helps document violations and draft the next step in each case.

AI Board Assistant

Helps boards find answers and prepare between meetings.

AI Knowledge Base

Answers questions straight from your community documents.

AI Search

Finds any record, document, or conversation in seconds.

Portier AI runs on your company's own AI provider key — no per-seat AI tax.
For company leadership

Built for Growing Management Companies

Running one association well is table stakes. Portier369 gives company leadership one view of every manager, every association, and every dollar — so you can grow the portfolio without losing the standard of service that won it.

Company admin dashboardevery association, manager, and open item in one view.
Managers & assignmentssee who owns which associations and balance workloads.
Portfolio health scoresspot struggling associations before the board calls.
Performancetrack how quickly work orders, violations, and requests get resolved.
Revenuemanagement revenue across the portfolio, in one place.
AI activitysee where AI is saving your team time across workflows.
Company AdminIllustrative sample data
24
Associations
6
Managers
96%
On-time rate
Lakeview Terrace CondominiumsHealthy
Maple Grove HOAHealthy
Riverside CommonsWatch
Oak Park ManorHealthy
Onboarding

Guided onboarding included. Advanced migration available.

Standard onboarding follows a guided four-week plan for configuration, imports, training, and launch assistance. Historical documents, financial history, and legacy-system conversion are available as professional services.

1

Account Setup

Configure your company profile

2

Association Config

Set up every community

3

Data Import

Spreadsheet owner, unit & vendor imports

4

Training

Remote administrator training session

5

Go Live

Launch with support standing by

6

Ongoing Support

Standard support on every plan

One Flat Door-Based Price. No Hidden Modules. No Long-Term Contracts.

Simple door-based pricing.

Foundation

$157/month

Up to 200 Units

For self-managed associations and smaller management companies.

Request Proposal
  • Complete core platform
  • Up to 200 units under management
  • Standard support
  • Standard usage allowances
  • Guided onboarding included
Most Popular

Growth

$382/month

Up to 600 Units

For growing management companies that need stronger operational control.

Request Proposal
  • Complete core platform
  • Up to 600 units under management
  • Priority support
  • Higher usage allowances
  • Guided onboarding included

Portfolio

$642/month

Up to 1,000 Units

For established management companies managing multiple associations.

Request Proposal
  • Complete core platform
  • Up to 1,000 units under management
  • Priority support
  • Dedicated success manager
  • API access
  • Guided onboarding included

Enterprise

Custom

1,000+ Units

For large management companies and multi-office operations.

Request Proposal
  • Complete core platform
  • Custom door capacity
  • SLA guarantee
  • Multi-office support
  • Dedicated support team
  • Custom onboarding
Professional services — quoted separately

Hands-on services when you need them.

Beyond the standard onboarding included with every subscription: expert services for management companies that want white-glove support, custom development, or operational outsourcing — scoped and quoted up front.

Data migration

Full portfolio migration from any legacy system — units, owners, vendors, documents, financial history.

AI document assistant

Custom AI workflows trained on your documents. Auto-classify, extract, summarize, and organize.

Custom website development

Branded association websites, owner portals, and board communication hubs.

White-label mobile app

Your management company brand on iOS and Android — owners and boards access from their phone.

Accounting outsourcing

Turn over your books. Assessments, payables, reconciliation, financial reporting.

Full-service onboarding

We set up every association, import every record, train every team member.

Bulk document digitization

Decades of paper records scanned, OCR'd, organized, and uploaded into your document center.

Dedicated account manager

A named contact who knows your portfolio, handles escalations, and manages your account.

Built on 29 Years of Property Management Experience

Portier369 wasn't designed in a software conference room.

It was built from nearly three decades of real-world condominium and HOA management experience by a CAM, CMCA, and AMS professional who has managed thousands of units, worked with hundreds of board members, coordinated major capital projects, resolved violations, handled emergencies, and navigated the daily realities of community management.

Every workflow inside Portier369 reflects how property managers actually work. Not how software developers think they work.

From violations and maintenance tracking to board approvals, owner communication, vendor coordination, and preventive maintenance, every feature was designed to eliminate administrative friction and give managers more time to focus on serving their communities.

Portier369 combines operational experience with modern automation so management companies can run more associations, respond faster, and deliver a better experience to boards and owners.

Security, in plain English

Encrypted data

Your data is encrypted in transit and at rest.

Role-based permissions

Owners, boards, managers, and vendors each see only what their role allows.

Automatic backups

Your records are backed up automatically, every day.

Disaster recovery

Point-in-time recovery is designed to protect your books if the worst happens.

Audit history

Key actions are logged, so you can see who did what and when.

Secure cloud infrastructure

Runs on enterprise cloud infrastructure — and you can export your records anytime.

Run your entire portfolio from one platform.

Guided onboarding included. No long-term contract required.

Software built from 29 years in the field — not from a conference room.