← All featuresCommunications

Every owner touchpoint, out of one hub — with an audit trail.

Email, SMS, letters, and portal messages all originate from the same communication center, so your team always knows what was sent, to whom, and when. AI drafting is built in — on your own API key.

Communication center

One hub for email, SMS, and announcements.

Send to owners, tenants, boards, or vendors — filtered by association, building, or role. Every message is logged against the recipient, so "did we notify them?" always has an answer.

Email campaigns to owners, tenants, boards, and vendors
SMS notifications with tenant and owner recipient targeting
Association-scoped recipient filtering
Complete send history logged per recipient
Approval step before campaigns go out
Documents & letters

Templates with merge variables for every recurring letter.

Violation notices, welcome letters, assessment letters, and board packets — built once as templates with merge fields, generated in seconds with real owner and association data.

Document templates with {{merge_variable}} support
One-click generation with live owner, unit, and association data
Violation notices tied directly to violation cases
Shared document library per association with secure access
AI assistance

AI drafting on your own key — your data stays yours.

Connect your own OpenAI, Anthropic, or Gemini API key and let the platform draft violation letters, owner communications, and board updates grounded in your actual portfolio data. No key, no AI — it is always your choice.

AI-drafted violation letters from case details
Communication copilot for owner and board emails
Conversational portfolio assistant grounded in your real data
Bring-your-own-key: AI runs on your credentials, under your control
Requests & threads

Threaded messaging where decisions actually happen.

Architectural requests carry their own message threads between owners and managers, so context never lives in someone’s inbox. Boards approve with digital sign-off — majority, unanimous, or custom voting rules.

Threaded in-app messaging on architectural requests
Board approval queue with per-member digital sign-off
Voting schemes: majority, unanimous, any-one, or percentage
Owner portal requests with status visibility end to end

Answer 'did we tell the owners?' in one click.

White-glove setup included. No long-term contract required.