← All featuresMaintenance & Operations

Nothing falls through the cracks — from work orders to elevator certs.

The operational core of the platform: every work order, inspection, seasonal task, violation, and architectural request tracked in one place, with vendors and boards looped in automatically.

Work orders

From request to completion, with vendors in the loop.

Create work orders from owner requests, inspections, or preventive schedules. Assign vendors, track status and scheduled dates, and let vendors update progress from their own portal — no phone tag.

Work orders linked to associations, units, and owners
Recurring work orders for repeat services
Vendor assignment with status updates from the vendor portal
Photo documentation and full activity history
Overdue tracking surfaced on the manager dashboard
Preventive maintenance

An annual maintenance calendar for every association.

HVAC seasonal service, gutter cleaning, pool opening, fire inspections, elevator certifications — templated tasks with automated reminders before every deadline, across the whole portfolio.

Maintenance task templates with custom frequencies
Automated reminders ahead of every due date
Vendor and staff assignment per task
Inspections with findings that convert to work orders
Inventory tracking for parts, supplies, and consumables
Violations

The entire violation lifecycle, automated.

Photo capture, notice generation from templates, cure deadlines, hearing scheduling, and fine assessment — managed as a workflow instead of a paper trail. Boards see violation status without calling the office.

Violation cases with photos, types, and cure deadlines
Notice letters generated from templates — AI-drafted if you want
Hearing scheduling and fine assessment posting to the ledger
Owner-facing violation reporting and status visibility
Board oversight views scoped to their association
Architectural reviews

ARC requests with a real approval workflow.

Owners submit modification requests from their portal with categories and details. Managers review, request more info, and approve or deny — with a threaded message history on every request that keeps everyone honest.

Owner-submitted requests with categories and supporting detail
Manager review queue: approve, deny, or request more info
Threaded in-app messaging on every request
Board and company-admin oversight of every decision

Run maintenance proactively, not reactively.

White-glove setup included. No long-term contract required.